Focus on the long term; obsess over customers; make bold not timid choices; set a high bar in hiring
Three pillars of strategy going forward
1. Provide high-quality storage services
2. Invest in technology
3. Grow globally
Questions to keep asking
How do we deliver our product to our customers in relevant and inventive and innovative ways?
What habits of consumption by our customers are being formed
And how do we use technology as a tool for growth?